Ask Jack! Live Instructor Connect Subscription

Live Instructor 30-Day Subscription – Give yourself a winning edge by adding a Live Instructor Subscription to your pre-licensing course enrollment. This service gives you phone and email access to our in-house insurance expert and trainer to help personalize your online learning by giving you tailored guidance in preparing to obtain a Property & Casualty, Life & Health or Adjuster License. When this add-on is purchased, you will receive an email with instructions on how to access the following services: Live

Instructor Help Desk:

Direct access to an in-house insurance expert and instructor to answer your questions about course content or the insurance licensing process. Our live instructor help desk is available to you from 8:30am to 4:30pm CST by phone and email (voicemail and email responded to within 24 business hours). Valid for 30 days from the date of enrollment.

Licensing Exam Prep Assistance:

Guidance on test taking strategies, examination procedures and supplemental materials to help you pass your exam. Valid for 30 days from the date of enrollment.

Licensing Exam Remediation:

If you are unsuccessful in your first attempt at passing the state exam, send your test results to the instructor. Your results will be analyzed and a personalized remediation plan will be delivered to you (by email) to guide you on which areas to study up on and get back on track to pass your exam. Valid for 120 from the date of enrollment.

Lead Instructor Bio:

Jack Frick, CIC, CISR, AIS, M. Div. Jack has over 30 years of insurance industry experience that includes being a claims adjuster, commercial lines underwriter, claims adjuster, sales manager, agency owner, field representative and Director of Training for a major insurance carrier. Jack holds over 12 years experience as an insurance pre-licensing instructor. During his tenure as an instructor he has trained over 13,000 students with a 90%+ licensing exam pass rate. Jack has been a co-author of numerous insurance text-books, frequent industry speaker, and served 9 years at the National Alliance for Insurance Education and Research, one of the nation's leading providers of advanced insurance designations.