More and more, insurance agents and their clients are relying on mobile devices to do business.
Five apps—two from a well-known insurance company and three from a growing mobile technology company—promise to streamline life insurance and healthcare services.
John Hancock launches iPad apps
Like a lot of insurance professionals, John Hancock’s agents are trading in their laptops and notebooks for iPads. Two new iPad apps, JH MarketPlace and JH Life BriefCase, have been announced specifically to meet the needs of these agents. Both apps can be downloaded from Apple’s App Store.
In case you didn’t already know, John Hancock is one of the major life insurers in the U.S. The company is a unit of Manulife Financial, a global financial services group.
According to a John Hancock media release, JH MarketPlace gives agents instant and comprehensive access to the company’s large portfolio of underwriting and new business sales materials, advanced markets and life insurance products. John Hancock says these resources are continually updated and are previewable, printable and can be emailed. The app offers easy navigation with an intuitive interface and searchable, well-organized materials.
The JH Life BriefCase app allows agents to store client-related documents and illustrations in one central repository. The app also enables the user to organize and manage the illustrations and information for John Hancock’s Universal Life, Survivorship Universal Life and Term Life products. Illustrations, policy notes and information may be arranged by case, client, family or however the agent likes. In addition, John Hancock says illustrations from i-Illustrate, JH Illustrator, or JHIllustrator.com can be downloaded and saved.
Kony Solutions unveils health/insurance apps
In other health insurance technology news, Kony Solutions, Inc., a mobile application platform developer, recently demonstrated its latest suite of mobile and tablet applications aimed at healthcare and insurance organizations. Kony showed off the applications at a meeting of Blue Cross and Blue Shield executives.
The apps, Mobile Insurance Agent, Mobile Health Plan and Mobile Pharmacy, are intended to streamline interactions between insurance agents, their policyholders and the health professionals they work with. They let insurance agents and clients view claims, locate a provider and compare plan benefits using smartphones, web browsers and tablet devices.
The Kony Mobile Pharmacy app allows clients and pharmacists to interact more effectively. Customers can request and refill active prescriptions, receive notifications and alerts, manage health information, research drug information and costs, search for stores and browse products. Kony says the app is easily configured and branded to individual chains and is compatible with iPhone, iPad, Android, Blackberry, Windows Mobile, Symbian, and Mobile Web technologies.
Kony Mobile Health Plan lets policyholders locate providers, research medications, shop for plans and review their plan benefits from anywhere. Kony says the new app will empower customers with out-of-the-box self-service functionality.
Kony Mobile Insurance Agent is another tool for insurance agents to engage with their customers. Kony says the mobile app ensures the accurate and timely flow of leads and policy information, allowing agents to optimize customer appointments, quickly search policies or claims and offer instant quotes while meeting with a prospect.